Legal

Privacy Policy

Your privacy matters to us. This policy explains how Celestial Hostings collects, uses, and protects your personal information when you use our website and services.

Last Updated: June 27, 2026

1. Introduction

Celestial Hostings ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website celestialhostings.in (the "Site") and use our services.

By using our Site and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or services.

2. Information We Collect

We collect several types of information from and about users of our Site and services:

2.1 Personal Information

When you register for our services, make a payment, or contact us, we may collect personal information that identifies you, including:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Business Information: Company name, business type, GST number, and website URL.
  • Payment Information: Payment details processed through our payment gateway partners (we do not store your full payment card details on our servers).
  • Account Credentials: Username and password for your account with us.

2.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our Site, including:

  • Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our Site.
  • Device Information: IP address, browser type, operating system, and device type.
  • Location Data: General geographic location based on your IP address.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Services: To register your account, process payments, deliver hosting and other services you have requested.
  • To Communicate with You: To send you service updates, respond to your inquiries, and provide customer support.
  • To Improve Our Services: To analyze usage patterns, troubleshoot issues, and enhance the functionality and security of our Site and services.
  • To Send Marketing Communications: With your consent, we may send you promotional emails about our products and services. You can opt out at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, processing payments, delivering services, and conducting our business. These providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
  • Payment Processors: Payment transactions are processed through Razorpay and other payment gateway partners. Your payment information is handled in accordance with their privacy policies and security standards.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable security practices and procedures appropriate to the nature of the information we collect and our business[reference:5][reference:6]. This includes:

  • Secure socket layer (SSL) encryption for data transmitted between your browser and our servers.
  • Restricted access to personal information to authorized personnel only.
  • Regular security assessments and monitoring of our systems.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security[reference:7][reference:8].

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@celestialhostings.in.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: